Frequently Asked Questions

Find quick answers about holidays, bookings, destinations, and everything Ocean Touch.

General Why should I book my holiday with Ocean Touch?

At Ocean Touch, we believe every journey should be memorable, seamless, and stress-free. Our experienced travel specialists create personalized holiday experiences tailored to your preferences, budget, and travel style. From carefully selected hotels and resorts to exclusive deals, curated itineraries, and dedicated customer support, we take care of every detail—from your first enquiry until you return home.

Destinations Which destinations do you offer holiday packages for?

We offer customized holiday packages to some of the world's most sought-after destinations, including:

  • Maldives · Bali · Sri Lanka · Dubai
  • Thailand · Singapore · Malaysia · Vietnam
  • Mauritius · Kashmir · Goa · Kerala · Andaman Islands

We also arrange holidays to many other international and domestic destinations. If you have a destination in mind, simply let us know, and we'll create the perfect itinerary for you.

Customization Can I customize my travel package?

Absolutely! Every traveler has unique preferences, so we design holiday packages based on your:

  • Budget · Travel dates · Preferred hotels or resorts
  • Flight preferences · Sightseeing and activities
  • Meal plans · Honeymoon or anniversary requirements
  • Family or group travel needs · Special requests

Our goal is to create a holiday that's perfectly suited to you.

Bookings Do you assist with flights and hotel bookings?

Yes. We provide complete travel solutions, including flight bookings, hotel and resort reservations, airport transfers, sightseeing tours, travel insurance, cruises, and other travel-related services for a hassle-free experience.

Honeymoon Do you offer honeymoon packages?

Yes! We specialize in romantic honeymoon packages with handpicked resorts, candlelight dinners, private villas, complimentary honeymoon benefits, and unforgettable experiences in destinations such as the Maldives, Bali, Mauritius, Sri Lanka, and many more.

Maldives Is the Maldives only for honeymoon couples?

Not at all! While the Maldives is one of the world's most popular honeymoon destinations, it's equally ideal for:

  • Families · Friends · Solo travelers
  • Luxury vacations · Anniversary celebrations · Birthday trips

With crystal-clear waters, water villas, family-friendly resorts, and exciting water activities, the Maldives offers something for everyone.

Booking How do I book a holiday with Ocean Touch?

Booking with Ocean Touch is quick and easy. Simply:

  • Submit an enquiry through our website
  • Call our travel experts
  • Connect with us via WhatsApp

We'll understand your requirements, prepare a personalized itinerary, and provide the best available quotation for your trip.

Inclusions What is included in your holiday packages?

Package inclusions vary depending on your destination and travel plan. Most packages may include:

  • Flights (optional) · Hotel or resort accommodation
  • Airport transfers · Meals (as per package)
  • Sightseeing tours · Entry tickets (where applicable)
  • Visa assistance (for selected destinations) · Travel insurance (optional)

Your travel consultant will clearly explain all inclusions before booking.

Changes Can I make changes or cancel my booking?

Yes. Changes and cancellations are possible, subject to the policies of the airline, hotel, resort, cruise operator, or other service providers. Any applicable charges or cancellation terms will be explained transparently before your booking is confirmed.

Support Will I receive support during my trip?

Yes. Our dedicated support team is available before, during, and after your holiday. Whether you need assistance with your booking, airport transfers, hotel check-ins, itinerary changes, or any travel-related concern, we're just a phone call or WhatsApp message away.

Visa Do you provide visa assistance?

Yes. We offer visa guidance and documentation support for many international destinations. Our team will help you understand the requirements and assist you throughout the visa application process whenever applicable.

Special events Do you arrange destination weddings and special celebrations?

Yes! We specialize in planning unforgettable destination weddings, anniversaries, birthdays, proposals, vow renewals, and other special celebrations at carefully selected resorts and scenic locations around the world.

Corporate Do you offer corporate travel services?

Yes. We provide comprehensive corporate travel solutions, including:

  • Business travel · Corporate tours
  • MICE (Meetings, Incentives, Conferences & Exhibitions)
  • Team outings · Incentive travel · Conference arrangements · Group travel management

Our team ensures smooth planning, cost-effective solutions, and professional execution for every corporate requirement.

Why us Why choose Ocean Touch over other travel companies?

With Ocean Touch, you're not just booking a holiday—you're creating unforgettable memories. We pride ourselves on:

  • Personalized travel planning · Competitive pricing
  • Carefully selected hotels and resorts
  • Transparent quotations with no hidden costs
  • Quick response and dedicated support · Experienced travel consultants
  • Customized itineraries · Reliable service before, during, and after your trip

Your satisfaction is our highest priority, and we're committed to making every journey truly exceptional.